- Troubleshooting and getting your service set up
- Loss of phone or internet connection including outages/dropouts
- Concerns about speed
- Missing equipment
Need to know who to speak to?
As Opticomm is a wholesale provider, we don’t directly provide internet or phone services. We’re restricted by law from providing direct assistance to end-users for internet or phone faults and issues. In any circumstances where you are facing internet-related issues, or issues relating to your service provider’s invoice, please contact your internet service provider directly.
Contact your service provider for...
Contact Opticomm to...
- Follow up on an existing enquiry
- Report damage to property of Opticomm Networks
- Get help with new developments, new build or subdivision applications
Report a TV fault
To report a fault with your television reception, please complete our ‘Report a TV fault’ form below. A member of our team will then get in touch within 2 business days.